We are pleased to offer STORE CREDIT on any item in perfect condition and unworn with tags attached.
- Swimsuits, Bodysuits White clothing and Sale items are not eligible for exchange or return. [NO EXCEPTIONS] 
- All orders purchased under promotion with use of a discount code is  FINAL SALE [NO EXCEPTIONS]
-All returns are processed as store credit of the purchased price of the item/s exclusive of original  shipping charges. All shipping fee are excluded from merchandise credit should a customer choose to return an item.

RETURN SHIPPING is the responsibility of the customer.

RETURN INSTRUCTIONS 

- The customer must email Wisteriasnowstore@gmail.com for return approval
 - The customer must include their order number in the initial email
- The merchandise must be unworn 
- The merchandise must be returned within 10 days of receipt
- Accessories, Bodysuits, Intimates, White clothing or items Are Final Sale 
- All sale clearance and promotional items Are Final Sale

STORE CREDIT

- Store credit can only be used online at website
- Store credit is Non-Transferable
- Store credit will be processed in 24-48 hours of the receipt of the item
- Main track of your return parcel
- Store credit is issued after your return is scanned 
- Store credit is accessible via your customer account. If you dint create an customer account, You may access your store credit using the same email address at check out and on your original order. 

DAMAGES 

-In the unfortunate event that the customer receives an damaged item. You must send an inquiry within 3 days of receipt of the item so that we can resolve the issue in a timely manner.

 -You have 7 days from the initial inquiry to provide all supporting evidence  for a refund to be honored.

-We DO NOT answer order related questions through DM'S SNAP CHAT OR SOCIAL MEDIA. If you wish to exchange or have any issue with your order please email us at Wisteriasnowstore@gmail.com

WE HAVE THE RIGHT TO REFUSE SERVICE TO ANYONE.